Monitor and manage your online reputation

What is Reputation Management?

Online reputation is defined as what you say about yourself online and what other people are saying about you. Managing reputation is more important than since social media changed the way business is perceived online and how fast word travels.

What Reputation Management

Use happy customers to win new customers: Leverage the voice of your brand champions to improve your businesses’ online word-of-mouth. Invite existing customers to share their experiences online so new customers know your business can be trusted.

Why do customer reviews matter?

Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If your business doesn’t fall into that category, there’s a good chance your’re losing potential customers to competitors. To avoid losing sales, it’s important to continuously generate positive reviews while managing the negative ones.

Why is it important to continuously generate new reviews?

For any local business, having a steady stream of recent reviews is crucial. 73% of consumers say reviews written more than 3 months ago aren’t relevant anymore. Customers want to see reviews that relate to the business as it is today.

What Our Clients Say