Blue Cube Communications Ltd. Social Media Marketing, Birmingham UK

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Social Media Marketing

Social Media is a part of what has become known as Web 2.0. Web 1.0 would describe static websites where information flows one-way from website to reader and any dynamic functionality tends to be socially remote (forms, transactional etc.).

Web 2.0 broadly refers to a trend where the reader has turned publisher. Early examples were forums, still popular for Q&A research. An example of a Web 2.0 site would be Wikipaedia. A reader can seek encyclopaedic information on a subject. Any reader can amend and add to the definitions on Wikipaedia. The body of knowledge is created and maintained by readers not a central authority.

Social networking refers to self-published content and sites where content is contributed by many and read by many. They gravitate around social relationships or topics of common interest. There are platforms such as Facebook and MySpace, but the platform owners do not publish, they simply provide a place for others to publish and functionality to allow subscribers to share their content with others either openly or in defined groups.

Text, Images, Video and Audio

Since the web is easily able to accommodate media such as audio, images and video as well as text, social sites supporting these media have emerged. Well known sites would be Flikr, YouTube and iTunes. YouTube as an example allows you to create and post video, keep multiple videos in personal collections, tag with keywords and make the video available for rating and search by viewers both from within YouTube and through search engines.

Other social media activities have sprung up such as microblogging, primarily Twitter where users will publish small snippets of content. Content is published often frequently, either spuriously about mundane things or as a type of short-hand logging of information around subjects, conferences, projects and so on and as short cuts to more comprehensive articles on websites.

Users follow and get followed by other users and in addition users will follow subject based posts and search for posts on a subject within the system.

Blogs

Perhaps most importantly, blogs have formed one of the foundation stones of social media. A blog is a ready-to-run website designed to take diarised content and index it by date and subject.

Blogs can be centrally hosted or self-hosted. They are simple to use and platforms such as WordPress are ‘open source’ providing complete access to the code for the site, its underlying system and the way it operates. WordPress therefore allows a designer to turn a blog into a website yet retain all the linking potency of the original blog.

Customisation, redesign and functionality extension is relatively simple for a designer. It means that anyone can have a website and easily create content. Part of the dynamic is the ability to link blogs to social media platforms and social media platforms to each other.

In addition a series of social media support functions have appeared. It has its own search and referencing sites, both as a central resource in the form of Technorati and also in the form of sites such as Digg and Delicious where readers inform these platforms about ‘good’ content. Links created on these sites are becoming trusted reference points and there is some suggestion that Google reflects this in its algorithms.

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